Version 24.2.2
📅 Release Date: February 27, 2024
🚀 What's New:
SmarterCall
- Telegram Configuration: Added Telegram group setup in both Department and Agent settings.
- Dashboard Enhancements: Updated call counts at the department level, including Total Calls, Incoming, Outgoing, and Missed Calls.
- Missed Call Alerts: Introduced an enable/disable option for sending missed call alerts in both Department and Agent settings.
- Dashboard Update: 'MyNumbers' section added for easier access to assigned numbers.
- Agent Enhancements: Implemented Cloud Number mapping for Agents.