Robeeta Office Smarter Call - User Manual

Robeeta Office Smarter Call - User Manual

7.2 Talk Time Summary


The Talk Time Summary page displays agents talk time.

Follow these steps to manage the Talk Time Summary:

  • Select the Talk Time Summary menu from the Report option.

  • Date filtering options include "Set Dates," "From Date," and “To date" for precise search capabilities.

  • To find specific Talk Time Summary, utilize the Quicksearch, then press the "Search" button.

  • The Talk Time Summary page presents agent names along with the duration of their talking sessions.

  • Fig 7.6