Robeeta Office Smarter Call - User Manual

Robeeta Office Smarter Call - User Manual

7. Report

The Report menu provides succinct insights into telecommunications activities, featuring sections like "Call Summary" for incoming and outgoing call metrics and "Talk Time Summary" for agent talk time. Users can refine data by date and access different summaries like Call Performance and Department Summary, facilitating thorough analysis and communication optimization.

Fig 7.1