Robeeta Office Smarter Call - User Manual

Robeeta Office Smarter Call - User Manual

11.3 Contact


Add contact

Fig 11.11
  • On the "Info" Tab, Enter the Contact Name, Mobile, Email and Remarks

  • Agent can also enable the "Public" Toggle.

  • Select the desired group from the Group field.

  • Fig 11.12
  • Choose the desired Department from the Department name on the “Share” Tab.

  • If no department is selected, the information will remain visible only to Agent.

  • Fig 11.13
  • After filling in the required valid details, click “Update" to save the Contact .

ManageContact:

Fig 11.14
  • The Manage Contact page lists the contacts you added.

  • You can edit a contact by clicking the “Right arrow” icon on the right side of each contact.

  • Fig 11.15

Edit Contact:

  • On the Edit Contact page, you can modify the Contact Name,Mobile,Email, Remarks, Pubic and Department Name.

  • Fig 11.16
  • click “Update" to save the Contact .