Add Department:

• Select the Add Department menu, from the Manage Department option.

• On the "Info" Tab, Tab, Enter the name of the Department and Telegram Group GUID.

• Enabling the "Sent Missed Call Alert" checkbox, you'll receive Telegram notifications whenever there's an Outgoing call.

Fig 9.2.1

• In the "Phone" Tab, Departments have the option to be linked with a single Cloud Number or multiple Cloud Number.

Fig 9.2.2

• After filling in the required valid details, click “Update" to save.

Manage Department:

The Manage Department page lists the Departments thus added.

Follow these steps to Manage the Departments:

• Select the Manage Department menu, from the Admin option.

• In this section, you will find field featuring “Search", “Checkbox" and “Edit" functionality.

Fig 9.2.3

• Selecting the checkbox displays active department, while deselecting it shows inactive department.

• In order to find a particular Department, you can use the Quicksearch filter, then hit the “Search" button

Edit Department:

• You can edit the field by clicking the Tag icon.

• On the Edit Department page, you can modify the Department Name, Telegram Group GUID, Send Missed Call Alert, Cloud Number.

• You have the option to enable or disable a Department using the Enable Toggle.

• In the “Event Log Tab", changes made in Edit Department are recorded with modification dates and descriptions.

Fig 9.2.4
Fig 9.2.5
Fig 9.2.6

• Click “Update” button to save the changes.

Note: To Enter Telegram Group Guid and receive alert on Telegram, You have to verfiy your Telegram Group. Click here for the Telegram Group Verification