Robeeta Office Smarter Call - User Manual

Robeeta Office Smarter Call - User Manual

9.2 Manage Department

Add Department:

  • Select the Add Department menu, from the Manage Department option.

  • On the Info" Tab, Tab, Enter the name of the Department and Telegram Group GUID.

  • Enabling the "Sent Missed Call Alert" checkbox, you'll receive Telegram notifications whenever there's an Outgoing call.

  • Fig9.10
  • In the "Phone" Tab, Departments have the option to be linked with a single Cloud Number or multiple Cloud Number.

  • Fig9.11
  • After filling in the required valid details, click “Update" to save.

Managent Department:

The Manage Department page lists the Departments thus added.

Follow these steps to Manage the Departments:

  • Select the Managent Department menu, from the Admin option.

  • In this section, you will find field featuring “Search", “Checkbox" and “Edit" functionality.

  • Fig 9.12
  • Selecting the checkbox displays active department, while deselecting it shows inactive department.

  • In order to find a particular Department, you can use the Quicksearch filter, then hit the “Search"button

Edit Department:

  • You can edit the field by clicking the Tag icon.

  • On the Edit Department page, you can modify the Department Name, Telegram Group GUID, Send Missed Call Alert, Cloud Number.

  • You have the option to enable or disable a Department using the Enable Toggle.

  • In the “Event Log Tab, changes made in Edit Departmentare recorded with modification dates and descriptions."

  • Fig 9.13
    Fig 9.14
    Fig 9.15
  • Click “Update” button to save the changes.

Note: To Enter Telegram Group Guid and receive alert on Telegram, You have to verfiy your Telegram Group. Click here for the Telegram Group Verification